Virgin Games Casino review 2025

Absolutely atrocious experience with Virgin Games. I deposited, played, and won a grand total of £17—tried to withdraw it, and they immediately locked my . They demanded endless documents, including a selfie with my port, a photo of my card, and even a picture outside my flat with my house number. I sent everything they asked for, and they even confirmed receipt, promising a review in three days. A week later, I’m still getting the same robotic emails asking for the same stuff, and to make things worse, they keep quoting the wrong card number—how can they not even get that right? Customer service is non-existent. No real answers, just copy-paste nonsense. It honestly feels like they’re doing everything possible to avoid paying out a measly £17. I’ve never dealt with a site so frustrating, slow, and untrustworthy. If you value your time, money, or sanity, avoid Virgin Games at all costs. This site is a complete joke and a waste of time.

Games constantly crashing and poor service all around!!! Ongoing for months too

Won 1600 pound now seems no mater what i spend i can not win nothing its like they let you win then want it all back first before they let you even win a fiver sad i thought it was a good site but seeing the bad reviews they the same as the rest.

I took a long break from this site due to the extensive level of greed. thought I'd give it another go at start of the month to see if it had improved any, oh how wrong I thought! It's actually WORSE than ever before!!!!! Fishing frenzy the big splash has become flatlined, its absolutely horrendous. Over 5000 spins this week and out of those ONE bonus for a pathetic stinking £3.70 and less than £20 in total from 50p/£1 wins... like WTAF is that all about??? That's NOT normal game play. There is far more activity from a corpse than there is on virgin games and that's not an exaggeration either. Absolutely pointless saying anything to the gambling commission given you are in the same corrupt bed with your hands in each others pockets. Your thieving fraudsters and you know it. To the public who are thinking about ing virgin games.. my advice is DONT.. read the reviews.. can't all be talking trash.

Just had my very first instance of pure scam BS Played slots on mobile - everything going fine, triggered the bonus on the £1 stake, got to do at least 14 spins out of 15 and on the 15th spin - i triggered the extra bonus event and the money was going to be SWEET Out of NOWHERE my screen flips to this "APK.net" webpage randomly during the spin - reloaded the page, took me back, never gave me my payout for the final spin or the trigger on the bonus. Its 100% scam central, ALL these slot/casino/sister sites, there ALL linked, all connected all do the same bs. Its US who are the problem with constantly going back in hopes something will change, it wont. The bonus payouts in general are a disgrace!